Military Banking Process Associate

Military Banking Process Associate
TX - Fort Hood

Job Description

* Answer phone calls and emails from customers that are deployed or outside local area
* Receive and fulfill requests from customers to send various banking products to them
* Explain bank services and charges to customers
* Assist manager with monthly reports
* Provide prompt, efficient and friendly service to customers
* Recognize customer needs with suggestions appropriate to the banks services
* Follow established bank policies
* Other duties as assigned

Position level will be dependent upon internal and external experience

Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds

EOE Minority/Female/Individuals with Disabilities/Protected Veterans

Job Requirements

* High School Diploma or Equivalent
* At least 18 years of age
* Good communication skills
* Ability to organize and prioritize
* Customer service experience
* Working knowledge of Microsoft Office and 10-key
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment

Apply Now