FHNB Personal Banker

FHNB Personal Banker
TX - Fort Hood

Job Description

Under immediate direction, provides prompt, efficient and friendly services to customers, involving receipt and payment of cash, and to recognize customer needs with suggestions appropriate to the bank’s service
• Follow the established policies in accordance with the bank and the supervisor’s direction
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day’s operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers’ checks and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Approval limits will be based upon level of authority
• Perform other tasks requested by supervisors as they relate to the bank and its functions

Physical Requirements:
• Required to stand or walk for extended periods of time dependent upon branch location
• Operate a computer and other office machinery
• Occasional lifting of up to 25 lbs will be required

EOE Minority/Female/Individuals with Disabilities/Protected Veterans

Job Qualifications

• High school diploma, high school equivalency or currently attending high school
• At least 17 years of age
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment
• Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.

• Experience working in a customer service environment
• Proven sales ability
• Experience handling and balancing large sums of money

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